BT Email Services Restored After Nationwide Outage
BT email services have been restored following a widespread outage that left thousands of customers unable to access their accounts on Saturday morning. The issue, which began around 05:00 GMT, prompted over 5,000 complaints on the tracking site Downdetector, with more than 90% of reports related to email access. BT confirmed the problem was resolved by 14:00 GMT and apologised to affected customers.
The outage appeared to be nationwide, with users from Aberdeenshire and Dumfries in Scotland to Warwick, Norfolk, and Wakefield in England reporting issues on social media. BT advised impacted customers to switch off Wi-Fi and use mobile data as a temporary workaround, which some found effective. Other services, including broadband, TV, and mobile packages, remained unaffected.
BT stated it was investigating the cause of the disruption. Customers experiencing ongoing issues were encouraged to contact BT support via live chat or phone. The incident follows recent technical difficulties reported by other major service providers, including HSBC, highlighting ongoing challenges in maintaining digital service reliability.
BT email access restored after earlier outage
The broadband provider says an earlier issue is no longer impacting customers.
www.bbc.co.uk
BT email access restored after earlier outage
The broadband provider says an earlier issue is no longer impacting customers.
www.bbc.com
Huge outage leave thousands of BT customers without emails
BT has told the Daily Express that the cause of the issue, which has impacted thousands, is being investigated.
www.express.co.uk
Thousands of BT customers locked out of emails after website outage
Most problems were reported shortly after 5am this morning
www.standard.co.uk
BT outage hits thousands of customers after connection glitch
Around 5,000 people reported issues this morning.
metro.co.uk
BT down with thousands of customers unable to access emails
BT has been hit by a major outage this morning
www.manchestereveningnews.co.uk
BT DOWN for thousands with customers unable to send or read emails
More than 4,600 customers have logged complaints on the Down Detector website, which measures outages, on Saturday (February 15).
www.birminghammail.co.uk
BT down for thousands of customers as users complain of major issues
More than 5,000 BT customers logged complaints after systems went down this morning - with most customers unable to access their emails and some repor
www.mirror.co.uk
BT went down for thousands as customers complained of issues with emails
BT went down for thousands with customers experiencing issues accessing their emails. More than 5,000 customers logged complaints on the Downdetector
www.thesun.co.uk