PlayStation Network全球大規模故障，用戶不滿情緒高漲

2025-03-01

Sony的PlayStation Network（PSN）在週末經歷了一次重大故障，導致全球數十萬用戶的線上服務中斷。故障從週五晚上開始，持續到週六，用戶報告稱無法連接線上伺服器、訪問PlayStation商店以及登錄帳戶。PlayStation在X（前身為Twitter）上發文承認了這一問題，表示：「我們注意到一些用戶目前可能正在遇到PSN的問題。」這篇帖子獲得了超過56,000個讚和數千條來自不滿用戶的回覆。

到週六下午，已有超過10萬名用戶在Downdetector.com上報告了問題，投訴主要來自歐洲和北美。一些用戶對PlayStation Plus的費用表示不滿，這是一項用於線上遊戲的訂閱服務，年費從80美元到160美元不等。其他人則批評PlayStation 5 Pro主機的高價，零售價超過700美元，卻無法使用線上功能。

這次故障是自2011年5月以來最嚴重的一次中斷，當時PSN伺服器因安全漏洞而停機數週。PlayStation尚未提供故障原因的詳細解釋或完全恢復的時間表。該公司在2023年還因被指控在PlayStation商店收取「過高價格」而面臨額外審查，並因此面臨80億美元的訴訟。

截至週六下午，一些用戶報告稱伺服器間歇性恢復訪問，但對許多人來說服務仍然不可靠。PlayStation尚未發布進一步的更新，令玩家感到沮喪，並質疑公司在故障期間的溝通情況。

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