PlayStation Network全球大規模故障，用戶服務中斷

2025-03-01

索尼的PlayStation Network（PSN）在上週末經歷了一次重大故障，導致全球數十萬用戶的線上服務中斷。這次故障從週五晚上開始，並持續到週六，用戶報告稱難以連接到線上伺服器、訪問PlayStation商店以及登入他們的帳戶。PlayStation在X（前身為Twitter）上的一篇貼文中承認了這個問題，表示：「我們注意到一些用戶目前可能正在遇到PSN的問題。」這篇貼文獲得了超過56,000個讚和數千條來自沮喪用戶的回應。

到了週六下午，超過100,000名用戶在Downdetector.com上報告了問題，主要來自歐洲和北美。一些用戶對PlayStation Plus的費用表示不滿，這是一項用於線上遊戲的訂閱服務，年費從80美元到160美元不等。其他人則批評PlayStation 5 Pro主機的高價，零售價超過700美元，卻無法使用線上功能。

這次故障是自2011年5月以來最嚴重的一次中斷，當時由於安全漏洞，PSN伺服器停機了數週。PlayStation尚未提供有關故障原因的詳細解釋，也未提供全面恢復的時間表。該公司在2023年還因被指控在PlayStation商店收取「過高價格」而面臨額外審查，導致了一場80億美元的訴訟。

截至週六下午，一些用戶報告稱伺服器間歇性地可以訪問，但對許多人來說服務仍然不可靠。PlayStation尚未發布進一步的更新，這讓玩家感到沮喪，並質疑公司在故障期間的溝通情況。

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